Values
At Padelvice we are strongly committed to the following subjects
Maximum respect for the customer
We want to deliver what we promise.
We invest in catalog management software
So that you have almost real time information about the stock of our products, so that if a product is on sale, you can buy with the certainty of receiving it in the promised time. We are human and we can make mistakes, but in the very unlikely event that you buy a product out of stock, we will notify you as soon as possible and seek a satisfactory solution. In any case, in Padelvice we do not have our own brands, so you can be sure that the racket that we will offer you as a replacement will be of a brand outside Padelvice, to avoid incurring in possible conflicts of interest.
We optimize logistics management
So that you receive your purchase within the committed timeframe. In the unlikely event that this does not happen (again, we are human), we will offer you a 10 % discount on your next purchase. Write to us to request it.
Respect for the environment
We express it as follows
Optimization of packaging, packing and protective material in our shipments
We are investigating how to use recycled, recyclable and biodegradable materials instead of the ubiquitous plastic materials.
Committed to recycling
Although our boxes are labeled with our logo, it is possible that from time to time you may receive an unlabeled box. This is because we reuse the boxes in which our suppliers send us their products, as long as they are in perfect condition, of good quality and unlabeled. In this way we reduce the carbon footprint derived from the manufacture of cardboard boxes.
Reduction of pollution from transportation
We are investigating how to reduce pollution from the transportation of our products.
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